Our 24/7 customer support center is always on call to handle merchant inquiries. Our support team is fully trained on all aspects of the INSTADEBIT system and procedures.

We offer several communication alternatives to meet your needs.

Email Support
For issues that are not time critical (need to be resolved immediately), support is available by sending email to merchants@INSTADEBIT.com. We make every effort to reply to email requests within the hour.

Online Chat
We also support merchants through our online chat system that connects you directly to our customer support center. This system provides real-time communication without the cost of long distance calling.

Telephone Support
Toll free telephone support is provided for callers in North America at 1-877-88DEBIT.

Our merchant service operators are trained to handle all merchant inquiries. We also provide merchant tools for account reconciliation, transfers, returns/reimbursements and advance reporting.